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To complete your transaction, please read these terms and conditions. By clicking on the "Accept" button at the bottom of the page and by using this website, you agree to each of the terms and conditions set forth and/or linked below.
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In order to participate in the Xerox Trade-In Program, purchase of a new Xerox laser or multifunction printer must be made no more than 30 days prior to or up to 30 days following the trade transaction date. Eligible proof of purchase documentation must be received by Market Velocity within 30 days of your online trade transaction date. Xerox Trade-In Program is available only for purchases of new Xerox laser or multifunction printers direct from Xerox or from an authorized Xerox reseller or authorized dealer. The program is not valid on refurbished product, reseller demo units or product purchased/leased through internet auctions, or from any other unauthorized reseller of Xerox product. Purchase of supplies, accessories, services and support do not qualify for this program. To receive your redemption check, you must fax your Confirmation Email and proof of purchase receipt to Market Velocity, Inc. at 770-925-9064. In addition, you must return the traded product using the pre-addressed, prepaid shipping label/placard provided.
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Xerox Trade-In Program is a service provided to Xerox customers by Market Velocity, Inc., an independent third party. Xerox is not involved in the transaction between Market Velocity, Inc. and Xerox customers. Any and all transactions conducted on this site are solely the responsibility of Market Velocity, Inc. and such visitors. By clicking on the "Accept" button below, you hereby release Xerox and its respective directors, employees, and agents from any disputes, claims, demands, and/or damages (actual or consequential) of every kind, whether known or unknown, arising out of, or relating to, your use of Market Velocity, Inc.'s services including, without limitation, uncompleted or completed transactions and any claims or disputes between you and Market Velocity, Inc.
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The following terms and conditions apply to your use of the Market Velocity, Inc.
service sponsored by Xerox. If you have any questions that our Help page cannot
answer, please contact xeroxcustomerservice@marketvelocity.com.
We may amend this site at any time by posting the amended terms on this site. Terms
are effective immediately upon posting. These terms and conditions may not be otherwise
amended except for a special circumstance which must be in writing and signed by
both parties. This version of the site was first posted on September 26, 2008.
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As the Xerox Trade-In Program states, Market Velocity, Inc. will send you a redemption check approximately 45 days after receipt and inspection of trade in product(s) and receipt of faxed proof of purchase and Trade Confirmation e-mail, whichever is later.
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You agree to remove all data from your current product before shipping it. "How do I remove data from my system" in our FAQ’s if you need assistance. By sending Market Velocity,
Inc. your product, you agree to release them from any claim as to the product, the
data stored in such product, or any information on any media used in conjunction
with the product and which you send to Market Velocity, Inc. or for such data's
security, integrity, confidentiality, disclosure or use. Market Velocity, Inc. will
not be responsible for securing, protecting, keeping secret or otherwise managing
any form of data or information that is stored on or otherwise contained in any
product that you send to Market Velocity, Inc. (including any computer hard drive,
ROM, CD-ROM, disk or other storage media of any form). You bear sole responsibility
for removing or securing such data, or for transferring it to a medium under your
continuing control.
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For computers, be sure to include your operating system software on CD or diskette,
the Certificate of Authenticity, end user license agreement, and manuals. If your
system shipped with a restore CD, each of the above items will be on the restore
CD, and not packaged separately. If you have a Microsoft operating system, please
erase the operating system software from your device.
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For printers, be sure to remove printing consumables such as toner
or ink cartridges and place them in a sealed plastic bag or wrapping. Pack these
items with the printer. For inkjet printers be sure to pack printer upright and
market the outside of package "THIS SIDE UP". For Plotters, freight
carrier will pick up as is do not box.
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For all devices, please include any documentation and accessories that originally
shipped with your product, these items include be are not limited to: warranty cards,
keyboard, mouse, connection cables, USB/Serial cable, AC adapter, battery, paper
trays, etc. Failure to include these items may impact the value of your trade.
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Package the item(s) in a sturdy cardboard box designed specifically for shipping.
To prevent theft during shipping, pack item(s) in a sturdy non-descriptive box using
cushioning material to keep the product secure during shipping. If "peanuts" or
small foam packing material is used, equipment must be bagged or shrink wrapped
first to ensure no packing material gets inside the equipment. Please ensure that
all products are packaged SECURELY in a box without room to move.
Newsprint is not sufficient cushioning material.
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Failure to include these items will impact the value of your trade.
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1.
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The Xerox Trade-In Program is available to end-users and authorized Xerox Resellers in the US & Canada only, excluding territories.
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2.
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If a Xerox authorized reseller is accepting these Terms and Conditions, the reseller
is responsible for complying with all program requirements even if the end-user
is designated to receive the trade-in redemption check.
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3.
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Xerox and Market Velocity reserve the right to request additional information from
the end-user customer and /or Xerox authorized reseller at our discretion.
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Once you send Market Velocity, Inc. your product, Market Velocity, Inc. cannot honor any request for return of the product and/or any data or information contained in said product.
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To receive your redemption check, you must accurately state your current product's condition. To determine the condition of your trade-in product please refer to the "Determining Product Condition" section of the Help Page. Market Velocity will perform an inspection upon receipt of your product. If the product's condition differs materially from that which you described, Market Velocity reserves the right to re-price your transaction quote using the same condition parameters originally available to you. You agree to state product conditions accurately and to the best of your ability based on the guidelines posted on this site.
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You must own the right, title, and interest in any and all items you seek to sell through the Xerox Trade-In Program. Such items, or the sale and shipment of such items, must not violate any applicable laws, statutes, ordinances, or regulations including export laws. You are responsible for complying with any and all such laws. Any items you seek to sell through the site using Market Velocity's services: (1) shall not infringe on third party intellectual property rights (including copyrights, trademarks, patents, trade secrets or other proprietary rights), (2) shall not be counterfeit, stolen, or fraudulent.
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Market Velocity, Inc. will be solely responsible for ensuring that this product is redistributed and/or disposed of in accordance with applicable Environmental Protection Agency regulations.
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Market Velocity, Inc. makes every effort to ensure the accuracy of all information that you receive in relation to your traded product. In the event of typographical errors, technical inaccuracies, or product pricing errors or omissions, Market Velocity, Inc. reserves the right to correct the error within seven calendar days of the trade. If Market Velocity corrects the error, Market Velocity will provide you with the following options: (1) to proceed with the transaction based on the corrected information, or (2) to cancel your transaction, in which case we will promptly send your product back whenever possible or replace it with like product (i.e. similar make, model).
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We will share your basic contact information (name, email address, address) with Xerox, the sponsor of this trade-in program. Xerox may add this information to its customer data base. If it does so, the information will only be used in strict accordance with Xerox privacy policies.
THESE TERMS AND CONDITIONS ARE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH GEORGIA LAW, AND NO CONFLICT OF LAWS OR PROVISIONS OF ANY JURISDICTION WILL APPLY TO THESE TERMS AND CONDITIONS. BY CLICKING ON THE “ACCEPT” BUTTON BELOW, YOU AGREE THAT ANY ACTION AT LAW OR INEQUITY ARISING OUT OF OR RELATING TO THESE TERMS AND CONDITIONS WILL BE FILED ONLY IN STATE OR FEDERAL COURT LOCATED IN ATLANTA, GEORGIA, AND YOU HEREBY IRREVOCABLY AND UNCONDITIONALLY CONSENT AND SUBMIT TO THE EXCLUSIVE JURISDICTION OF SUCH COURTS OVER ANY SUIT, ACTION, OR PROCEEDING ARISING OUT OF THESE TERMS AND CONDITIONS.
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